Capture Spend Before Check-In
Pre-arrival offer platform for hotel dining, spa, and experiences.
The Silent Window
Between booking and arrival lies an opportunity. Most hotels leave it untapped.
Long Booking Window
Days or weeks between booking and arrival with minimal engagement.
Third-Party Capture
Guests book dining at nearby restaurants and experiences with tour operators.
Limited Pre-Arrival Engagement
Few touchpoints between confirmation and check-in to build anticipation.
Front Desk Bottlenecks
Upselling at check-in creates friction and limits conversion.
Pre-Arrival Revenue Engine
Transform the booking-to-arrival window into a revenue opportunity
Curated Offer Menu
Dining reservations, spa bookings, experience packages, and room service pre-orders.
Seamless Guest Experience
Booking confirmation includes offer link. Browse available dates and times. Secure pre-booking.
Operations Dashboard
Pre-arrival booking visibility. Resource planning optimization. Guest preference tracking.
Revenue Impact
Capture spend before competitors. Increase F&B and spa utilization. Higher average guest spend.
How It Works
Guest Journey
Book Room
Receives confirmation
Browse Offers
Sees pre-arrival menu
Pre-Book
Books dining, spa, experiences
Arrive Ready
Plans already made
Hotel Journey
Configure
Set offer menu and availability
Integrate
Connect with booking confirmation
Receive Bookings
Pre-arrival bookings in dashboard
Track Revenue
Analytics and insights
Sample Scenarios
Weekend Leisure Guest
- Receives dining and spa menu day after booking
- Pre-books Saturday dinner at your restaurant
- Books Sunday spa treatment
- Incremental revenue: £150+
Business Traveller
- Offered breakfast reservations and room service
- Pre-orders breakfast for each morning
- Books express spa treatment between meetings
- Improved experience, secured revenue
What You Can Offer
Flexible platform supports various pre-arrival offerings
Dining & Food
- • Restaurant reservations
- • Room service pre-orders
- • Breakfast bookings
- • In-room dining packages
- • Special occasion add-ons
Spa & Wellness
- • Spa treatment bookings
- • Massage appointments
- • Wellness packages
- • Fitness class reservations
- • Couples experiences
Experiences
- • Local tour bookings
- • Activity packages
- • Event tickets
- • Transportation arrangements
- • Special celebrations
Works with Your Systems
Flexible integration approach discussed during technical walkthrough
Integration Points
- Booking Confirmation HandoffSeamless integration with your property management system
- Availability and Inventory ManagementReal-time sync with your reservation systems
- Reservation System IntegrationDirect booking into your dining and spa systems
- Guest Preference DataCapture preferences for personalized service
- Reporting and AnalyticsTrack pre-arrival bookings and revenue impact
Note: We adapt to your existing property management and reservation systems. Integration approach tailored to your infrastructure.
Calculate Your Pre-Arrival Revenue
Book a technical walkthrough to see the platform configured for your property.
Book Technical Walkthrough